User Agreement

Last updated: June 11, 2023

• 1. Definitions and Terms

  The terms and definitions used in this Agreement are as follows:
  • Registration — a procedure during which the User provides accurate data about themselves using the approved Promobox form, as well as Login and Password. Registration is considered complete only when the User successfully completes all its stages, including activation performed by following a unique link sent to the email address specified by the User.
  • Login is a unique name (nickname), provided by the User during Registration, to be used for the User's identification and, when used together with the Password allows access to the Website's Services by the User.
  • Password is an alphanumeric code provided by the User during Registration, stored by both Parties of this Agreement in secret from third parties, and used together with the Login to get access to the Service by the User.
  • Username and Password are the identification data provided by the User that are recognized by the Parties as the equivalent of the User's signature.
  • Account/Personal Profile is a registry entry and a structure of specific data individualized by the data provided by the User during Registration in the Service.
  • Website means the Promobox Service that provides online promotion services across various online platforms and social networks. The Service is available at: https://promobox.cc/.
  • Service means a package of all services provided to the User through the Website available on the Internet at the address https://promobox.cc/.
  • Services mean the information and intermediary services, the subject of which is a set of functions of a technical nature provided to the Client as part of the purchase of paid services for promotion, performance boost, and advertising. In particular, the services of the Service solve the problem of attracting subscribers, as well as increasing the number of likes, shares, comments, and improving other activities in the User's accounts in social networks. The scope and quality of the Services may be unilaterally changed by the Service without prior or further notice to the User.
  • Administration (Contractor) is a person who administers the Website, ensures the use of the Service by Users, and provides promotion Services on the Internet.
  • User (Client) means any capable natural or legal person, a Website visitor who accepts the terms of this User Agreement by using the Website.
  • Content means any intellectual property objects published on the Website in the form of videos, texts, images, pictures, photographs, diagrams, programs, sounds, user interfaces, logos, trademarks, computer codes, which are the content of the Website and/or published on the Website with the consent of the Administration.
  • User Account means an account available to the User in the Profile, which shows the amount of money paid in advance for the provision of Services.
  • Order is an application for the provision of certain Services according to parameters selected by the User.
  • Content means information materials, including but not limited to content accessible via links, and/or graphic and/or audio and/or textual and/or video and/or other data that the Client submits in the Order.
  All of the other terms and definitions within the text of this Agreement shall be construed by the Parties according to the generally accepted construction rules of corresponding terms as it is established on the Internet.

• 2. Subject Of The Agreement

  • 2.1. The subject of this Agreement is the provision of all Users with a non-exclusive, non-transferable or alienable in any form right with an unlimited validity period to access the Site, use the free functionality of the Service, search for information through the Website, and otherwise use the Website information for commercial purposes and non-commercial purposes, free of charge.
  • 2.2 The User shall read this entire Agreement before using the Website. The User guarantees that under the law of their jurisdiction the User has sufficient legal capacity to enter into the Agreement.
  • 2.3 The User hereby confirms that acceptance (taking actions to accept the offer) is equivalent to signing and entering into the Agreement on the terms and conditions set forth in this Agreement.
  • 2.4 The Agreement can be accepted only in its entirety. Once the User accepts the terms of this Agreement, it becomes a contract between the Service and the User, and such a contract is not executed as a paper document signed by both Parties.

• 3. Provision Of Services And Payment For Services

  • 3.1 Provision of Internet promotion, advertising, and social networking promotion services shall be provided in full on condition of their 100% (one hundred percent) payment by the User. The terms of the service provision, as well as its description/characteristics are strictly individual and are specified in detail on the specific page for ordering and purchasing a service/product. By placing an order and paying for the order on the Website, the User confirms their full consent to these rules and characteristics/descriptions of the product/service.
  • 3.2 After reading the price list of the Service and the text of this Agreement, the User creates an electronic order on the Website: https://promobox.cc/.
  • 3.3 Based on the received order, we automatically send the User an invoice (receipt) for the selected service in an electronic form.
  • 3.4 The User transfers funds by means of any payment method through the payment gateway provided by the partners of the Service.
  • 3.5 Once the User has paid the invoice and the funds have been credited, the Agreement comes into force.
  • 3.6 The Contractor shall provide services to the User in accordance with the User's order within no more than 7 working days from the date of acceptance of the order, unless the order specifies a different execution period.
  • 3.7. Services are considered rendered properly and in full, if within 24 hours from the moment the services were provided by the User, a reasoned refusal to accept the service was not sent to the Contractor's address.

• 4. Rights And Obligations Of The Parties

  • 4.1. The User shall:
  • 4.1.1. Use the Service in ways not prohibited by the Agreement and applicable law, and not use the Service for any illegal activity.
  • 4.1.2. Ensure the confidentiality of login credentials to the User's account and keep credentials safe from third parties.
  • 4.1.3 Provide complete and accurate data and keep it up to date when registering.
  • 4.1.4. Do not repeat, copy or misuse elements of the Service.
  • 4.1.5. Not to prevent the system to identify the User in order to bypass restrictions by deliberate distortion of personalization data (including, but not limited to: change of IP address, removal and/or change of cookies and/or use of multiple browsers and/or change of User-Agent, etc., except for cases agreed with Promobox).
  • 4.1.6. Do not create or use more than one Account with the Service, except as agreed with Promobox.
  • 4.2. The User has the right to:
  • 4.2.1. Contact us to clarify the situation and take the necessary measures in the case of technical problems in the Service, messages with the prohibited content, as well as the detection of facts that give reason to believe that the User's access to the Service has been used in an unauthorized manner.
  • 4.2.2. Use the Service within the limits of its functionality and on the terms established by this Agreement.
  • 4.2.3. At any time and at your own will, refuse to receive Promobox Services.
  • 4.2.4. The User has the right to request the deletion of their data in accordance with the Russian Federation’s law “On Personal Data”.
  • 4.3. We shall:
  • 4.3.1. Grant the right to the User to use the Service in accordance with this Agreement, 24 hours, 7 days a week, including weekends and holidays.
  • 4.3.2 Make all reasonable efforts to ensure the stable operation of the Service, its consistent improvement and the correction of deficiencies in the Service.
  • 4.4. We have the right to:
  • 4.4.1. Suspend the Service for the time necessary to carry out scheduled maintenance and repair work on the equipment. In this case, we will strive to notify you in advance about the suspension of the Service in the way convenient for us.
  • 4.4.2. Request copies of documents to confirm the information about the User that they submitted during Registration.
  • 4.4.3 In case of violations of the conditions (terms) of use of the Service by the User, the User can be unilaterally deprived of the right to use the Service by blocking or deleting the User's account without the possibility of recovery.
  • 4.4.4. In case of violation by the User of the conditions (methods) of using the Service, unilaterally deprive the User of the right to use the Service.

• 5. Refund Terms

  • 5.1. The Service does not bear any responsibility for the possible charges by third parties (for example, a social network or other web platforms which services are presented on the Service) for the work performed by us and is not obliged to refund the money. Even if third parties charge the payment for the performed work, the Service continues to be considered fully performed.
  • 5.2. Refunds are not made if the order could not be completed due to the Client's mistake (for example, if an incorrect link was specified when placing the order, or if the page specified by the User was blocked, etc.), as well as if the User posted content that violated the rules of social networks and other web services or applicable law.
  • 5.3. If an incorrect link was specified by the Client and the Service was provided, the order is considered completed, and the funds are not returned to the Client.
  • 5.4. If a non-existent link was specified by the Client and the order was not executed, then the Order is transferred to the “Cancelled” status, and the funds are returned to the User's Account.
  • 5.5. Refund of unused funds from the User’s Account on the Website https://promobox.cc/ is possible only upon submission of a request specifying the date and time of the payment, sent to the email address team@promobox.cc. Funds will be returned to the same account from which they were deposited by the Customer after the User’s identification procedure is completed, within 7 business days. A commission of 15% (Fifteen percent) of the refund amount will be retained. The legitimacy of this retention is based on the fact that the platform incurs administrative and acquiring-related expenses.
  • 5.6. Refunds are not made if the User has been blocked from accessing the Service for violations of this Agreement.

• 6. Intellectual Property Rights

  • 6.1 The copyright holder of the Service is Promobox.
  • 6.2. The User is granted a simple (non-exclusive), limited, revocable, permanent license to use the Service in the amount and manner specified in the Agreement. Such a license is intended to enable the User to use the Service for their own purposes, taking into account the restrictions stipulated in this Agreement.
  • 6.3. The User may revoke this license at any time by sending us a notice informing us of the revocation. From the moment the account is deleted, the license to use the Service is considered terminated.
  • 6.4. The area of use of the Service is not limited (worldwide).
  • 4.5. Service, its constituents and individual components (including, but not limited to: computer programs, databases, codes, underlying know-hows, algorithms), including trademarks, service marks, and domain names, as well as texts, graphic design, logos, images, both individually and composite objects, unless specifically stated otherwise, belong to Promobox and are protected by law. Any use of the intellectual property of Promobox without written consent is strictly prohibited.
  • 6.6. The User agrees that they have no right (including no right to allow anyone) to modify, create derivative works, disassemble the Service into its component codes, decompile or otherwise attempt to obtain the source code of the Service or any part thereof. The User is fully responsible for such actions, provided for by applicable international, and national legislation.
  • 6.7. The Service used by the User can automatically download and install updates provided by Promobox from time to time. Such updates are designed to improve or develop the Service and may be provided in the form of individual bug fixes, enhanced features, new software modules, or entirely new versions. The User agrees to receive such updates (and authorizes us to provide such updates).
  • 6.8. The Agreement does not provide for the alienation of intellectual rights to the Service, with the exception of a limited license, which is granted on the basis of the foregoing. Nothing in the Agreement constitutes a cession of rights to the Service or a waiver of such rights under applicable law.

• 7. Personal Information

  • 7.1 We process the User's personal information in accordance with the Privacy Policy posted at https://promobox.cc/privacy.

• 8. Prohibited Actions

  • 8.1. The User agrees that they shall not perform actions aimed at:
  • 8.1.1. Obtaining unauthorized access to any part of the Service or accounts of other Users.
  • 8.1.2. Causing damage to the equipment of the Service, the network and equipment of other Users.
  • 8.1.3. Using the vulnerabilities of the Service.
  • 8.1.4. Misleading anyone by assuming someone else's name for publishing, sending messages or using it in any other way for the purpose of intentionally causing damage to the Service and (or) third parties or for personal gain.
  • 8.2. In the event of the User’s violation of the terms of this Agreement, the Administration reserves the right to suspend the User’s access to their Account, as well as to withhold funds credited to the User’s Account and/or the Order Balance. Grounds for withholding funds may include: the User’s failure to fulfill obligations, providing incorrect information when placing an order, violation of the terms of this Agreement, or the User’s refusal of Services after their partial completion.

• 9. Content Requirements

  • The User agrees not to publish Content that is prohibited or restricted by applicable law or by generally accepted standards of morality, including but not limited to:
  • pornographic materials, child pornography, child molestation;
  • inciting religious, racial, ethnic or international hatred;
  • violence, bullying, incitement to harm one's own life and (or) health, or the life and (or) health of other persons;
  • sale of drugs, weapons, explosives or placement of recipes for their manufacture;
  • propaganda of terrorism, extremism, Nazism, etc., as well as calls for violation of the current legislation and illegal actions;
  • offering goods or services, the sale of which is prohibited by applicable law or restricted in one way or another (alcoholic beverages, gambling, etc.);
  • hacks, viruses, crackers, databases of phone numbers, addresses, personal data, etc.;
  • spam, flooding, doorways;
  • insult to honor and dignity, slander, etc;
  • copyright infringement;
  • profanity, obscene and offensive images, comparisons, and expressions regarding gender, race, nationality, profession, social categories, age, religious symbols, and official state symbols.
  • 9.1. The use of superlatives of adjectives and/or information about the advantages of the advertised product over the products currently being sold is allowed, if this information is confirmed by appropriate research (opinions, etc.) of third parties.
  • 9.2 It is unacceptable to use poor quality images in advertising materials, including:
  • images with distortions and noise (artifacts) due to file compression;
  • low-resolution, low-definition graphics and pixelated images, except where intended and intended as an advertisement design.

• 10. Applicable Law

  • 10.1. We comply with the applicable laws of the Russian Federation, but do not guarantee that the Service or any of its components are allowed for use in any other jurisdiction.
  • 10.2. By accepting this Agreement, you confirm your consent to the regulation of legal relations regarding your use of the Service by the current legislation of the Russian Federation without regard to rules concerning conflict of laws.
  • 10.3. The User hereby shall take responsibility for complying with the applicable law when using the Service.
  • 10.4. Upon a formal request filed in accordance with the procedure prescribed by law, we will cooperate with law enforcement authorities in any investigation of alleged illegal activity in relation to the use of the Service by the User or third parties.

• 11. Limitation Of Liability And Indemnification

  • 11.1. We shall strive to ensure the operation of the Service, however, the Service is provided to the User on an “as is” basis, so we do not guarantee its uninterrupted operation, the absence of errors, defects, delays, and interruptions in operation, as well as its immunity to computer viruses, destruction, modification, information theft, hacking, and unauthorized access by third parties.
  • 11.2. We shall not be liable if the Service fails to work on the User's devices or if the Service is not compatible with the User's software. To minimize the occurrence of such situations, the User should use the latest versions of the software and equipment normally used for similar services.
  • 11.3. We are not responsible for the breakdown of the Service due to the failure of telecommunications and power networks, critical temperature changes, the action of malicious programs, as well as unfair actions of third parties aimed at unauthorized access and/or disabling the software and/or hardware necessary to operate the Service.
  • 11.4. We disclaim all guarantees, express or implied, that the Service will meet the User's expectations regarding the use or results of use of the Service.
  • 11.5. Under no circumstances shall we be liable for any direct, indirect, punitive, tax or other damages, lost profits or any other damages related to the User's use of the Service.
  • 11.6. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO WHETHER DAMAGES RELATED TO LOSS OF INCOME, REVENUE, OR PROFIT, LOSS OF DATA, OR LOSS DUE TO THE BUSINESS SUSPENSION) ARISING IN CONNECTION WITH THE USE OF THE SERVICE, OR IN ANY OTHER WAY IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF THEIR ORIGIN, WHETHER BY CONTRACT OR DELICT (INCLUDING BUT NOT LIMITED TO THE FAILURE TO FOLLOW THE REGULAR PRECAUTIONS, WHETHER IN PASSIVE, ACTIVE OR RESPONSIBLE ACTION) OR OTHER LEGAL BASIS (EVEN IF THE USER HAD NOT BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE IMPLIED).
  • 11.7. These limitations do not reduce or exclude our liability for gross negligence, fraud, or willful, intentional, or criminal acts.
  • 11.8. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to the User.
  • 11.9. In case of blocking the User's account on the platforms specified by the Service, we are not responsible for this. The User uses the Service at their own risk.
  • 11.10. Due to the fact that the Service operates in automatic mode and is carried out in real time, the amount of computing power and actions performed on behalf of the User can not be predetermined.
  • 11.11. The User shall compensate us for all losses and expenses incurred as a result of the User's violation of this Agreement, any applicable law, or damage to third parties.
  • 11.12. The Contractor does not guarantee against protective actions that third parties, including social networks, can take against mass promotion. In this case, funds will not be returned.
  • 11.13. The Contractor shall not be liable for any possible damage caused to the Client, their profiles in social networks or their business, as well as for any types of losses resulting from the use of the Service or individual parts/services/products/functions of the Service.
  • 11.14. By using the Service, the Client takes full responsibility for the consequences of mass promotion, including possible blocking of the account/profile/page.
  • 11.15. If the Client uses several Services for promotion and/or advertising at the same time, the Contractor cannot guarantee the quality of the order execution results, is not responsible for the order execution, and does not accept claims for quality.
  • 11.16. To fulfill obligations under this Agreement, the Contractor has the right to involve third parties.

• 12. Dispute Resolution

  • 12.1. Any questions, comments and other correspondence should be sent by the User to the email address team@promobox.cc.
  • 12.2. Technical support is provided via online chat on the Website.
  • 12.3. We reserve the right not to respond to inquiries, questions, suggestions or other information sent anonymously or in any way other than as specified above.
  • 12.4. Requests, questions, and suggestions are reviewed by us within a reasonable time allotted for their consideration in accordance with the applicable law.
  • 12.5. The User agrees that all disputes and claims relating to the use of the Service are governed by the provisions of this Agreement, and if they are not settled, they should be settled in the manner prescribed by the current legislation of the Russian Federation and are reviewed in the court at our location.
  • 12.6. The User agrees that filing joint and/or collective suits and claims against us is not an appropriate and allowed way of protecting the rights by Users, even if it is allowed by applicable law. Therefore, the User shall undertake not participate in joint and/or collective suits and claims against the Administration.

• 13. Term Of The Agreement

  • 13.1. We reserve the right, in our sole discretion, to terminate the User's use of the Service at any time, with or without cause, with or without notice, temporarily or permanently.
  • 13.2. The User may stop using the Service at any time by sending us an email. Upon deletion of the User's account, this Agreement shall cease to be effective.
  • 13.3. Termination of an account may result in the destruction of all information associated with the User's account. We may continue to retain data from the User's account in accordance with the applicable law.
  • 13.4. We reserve the right to modify the Agreement at any time at our sole discretion. We are under no obligation to provide notice of such changes. Any changes to this Agreement will be effective immediately upon posting on this page and will apply to all uses of the Service.

• 14. Final Provisions

  • 14.1. Nothing in this Agreement shall constitute legal advice.
  • 14.2. The use of the Service by the User is based solely on their own informed risk.
  • 14.3. If the User has any questions about their legal rights and obligations, there is a misunderstanding of the terms of the Agreement or applicable law, the User should consult a qualified professional before accepting this Agreement.
  • 14.4. The User confirms that they have carefully studied the terms of this Agreement and applicable laws, and are aware of the risks and costs associated with the use of the Service.

• 15. Legal Information

  Общество с ограниченной ответственностью "ГЕОИК" (ООО "ГЕОИК")

  OGRN: 1176952006461

  INN/KPP: 6950205590/695001001

  Legal address: Simeonovskaya St. 41, room XXI, office 31, Tver 170100, Russia

  Actual address: Simeonovskaya St. 41, room XXI, office 31, Tver 170100, Russia

  Settl/Acc.: 40702810407100002557

  "AVANGARD" Joint Stock BANK, "AVANGARD" JSB

  Corr/Acc.: 30101810000000000201

  BIK 044525201

  E-mail: team@promobox.cc