Service Support

We value every customer’s opinion. Here you can read real stories and feedback about our work to ensure the quality of our services and the professionalism of our team.

How to place an order for social media growth?

Select the service, promotion type, plan, and order volume. Provide your link, complete the payment (registration is optional), and wait for the results. Your SMM order starts automatically after payment.

How quickly does order processing begin?

Your order is processed immediately after a successful payment. However, natural delays may occur—for instance, when using motivated traffic, real users may not start the task instantly.

Is social media growth safe for my account?

Yes, it is absolutely safe. We utilize services from real users (motivated traffic). Bots are only deployed where appropriate and where they cause no negative impact.

Can my account be banned for using growth services?

Each platform has its own rules and algorithms to combat automated traffic, which constantly evolve. However, we are confident in our services as we rely on motivated traffic. Actions by real people cannot trigger bans. To date, none of our clients have faced sanctions or account blocks.

Can I try your services for free?

Yes, many of our services can be tested for free. Get a small number of likes, views, or comments at no cost after registration.

What payment methods are available?

Currently, we work with multiple payment gateways to support purchases via local and international bank cards, e-wallets, and cryptocurrencies.

What should I do if my order was not completed?

If you provided the wrong link or encountered any other issue, simply contact our support team. We will investigate and resolve the matter for you.

What is the difference between Economy and Premium plans?

The Economy plan offers lower performance and traffic quality, with a small percentage of mixed bots allowed. The Premium plan features mandatory motivated traffic from real users, high priority, and top-tier performance. It is more expensive but more reliable.

Do you have an Affiliate Program?

If you wish to partner with us and maximize your earnings by referring new clients, please register and review the Affiliate Program terms in your dashboard.

Do you offer an API?

Yes, data exchange is available via JSON. You can review API call examples in our documentation here. Your API key will be available in your dashboard after registration.

Still have questions?

Just email us team@promobox.cc
or ask your question on Telegram

Promobox Support
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